Privacy Policy of FellaHost Company Limited
Effective Date: Nov 12. 2025
FellaHost Company Limited ("FellaHost," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.
1. Information We Collect
Personal Information
We may collect personal information you provide directly to us, including but not limited to:
- Name
- Email address
- Phone number
- Billing and payment information
- Account credentials (username, password)
- Identification documents (when required for verification)
Usage and Technical Information
We automatically collect information about your interaction with our services, such as:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Device identifiers
- Log data and cookies
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our services
- Process payments and manage your account
- Communicate with you regarding your account, service updates, and promotions
- Improve our website and services
- Ensure security and prevent fraud or unauthorized access
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your information with:
- Service providers and partners who perform services on our behalf (e.g., payment processors, hosting infrastructure providers)
- Law enforcement, government authorities, or other third parties when required by law or to protect our rights
- Other parties with your consent or as otherwise disclosed at the time of collection
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences via your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required or permitted by law.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal data
- Object to or restrict processing
- Data portability
- Withdraw consent where applicable
To exercise these rights, please contact us at the information provided below.
8. International Data Transfers
As our services are hosted primarily in the United States, your information may be transferred and stored outside Tanzania. We take steps to ensure appropriate safeguards are in place in compliance with applicable laws.
9. Children’s Privacy
Our services are not directed to individuals under 18 years old, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
FellaHost Company Limited
P .O. Box 80079, Mbezi - Dar Es Salaam
Email: support@fellahost.com
Phone: +255 (0) 762 354 164
